Refund Policy
At Bayou Breeze Laundry, we are committed to providing high-quality laundry services. If you are not satisfied with your service, you may request a refund under the following terms:
Eligibility
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Refund requests must be submitted within 2 days (48 hours) of service completion.
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Refunds apply only to the specific service or order that did not meet your expectations.
How to Request a Refund
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Contact us via email at refund@bayoubreeze.net or phone at 905-697-
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Provide your order details, including service type, date, and a description of the issue.
Processing Refunds
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Once your request is verified, we will process the refund within 5–7 business days.
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Refunds will be issued via the original payment method.
Limitations
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Refunds do not apply to damages caused by pre-existing garment issues or items lost/damaged due to customer negligence.
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Discounts, promotions, or subscription fees may be non-refundable unless the service was not performed.